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Welcome to Buyandcarry Online Shopping Store !
We're sorry to hear that you're having trouble with your order. We strive to provide the best possible customer service and want to help you resolve any issues that you may be experiencing.
If you have a dispute with a seller or need to file a complaint about an order, please follow the steps below:
The first step in resolving any issue is to contact the seller directly. You can do this by going to your order history and clicking on the order in question. From there, you can send a message to the seller to explain the issue and request a resolution. We recommend giving the seller a reasonable amount of time to respond before moving on to the next step.
If you've already tried to work with the seller and are unable to come to a resolution, you can file a dispute with our customer service team. To do this, please provide us with the following information:
Our team will review your dispute and work with you and the seller to reach a resolution. Please note that the dispute process may take several days to resolve, and we appreciate your patience and understanding during this time
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