Your product listings should be accurate and descriptive. Include high-quality images, clear titles, and detailed descriptions. Make sure to adhere to any specific guidelines mentioned in our vendor policies.

Yes, you can list products from multiple categories as long as they meet our guidelines and policies. Diversifying your product offerings is encouraged.

You can create variations for a single product listing, allowing customers to choose different options such as size and colour.

While you have control over your pricing, we recommend competitive and fair pricing. It's essential to consider factors like quality, market demand, and competitive prices for similar products.

Yes, you can schedule product listings to go live at a specific time and date.

Yes, our vendor support team can provide guidance and best practices for optimizing your product listings and sales strategy. You can contact our dedicated vendor's help desk through a call or WhatsApp at +2340 9026 780 428 or by emailing us at vendorsupport@buyandcarry.com Feel free to reach out for assistance.

If you encounter technical issues, please contact our vendor support team. You can contact our dedicated vendor's help desk through a call or WhatsApp at +2340 9026 780 428 or by emailing us at vendorsupport@buyandcarry.com Feel free to reach out for assistance. We're here to assist you in resolving any platform-related problems.

We value your feedback. If you have suggestions or ideas for improvement, please email us at hello@buyandcarry.com. Your input is highly appreciated as we strive to enhance the vendor experience.

Express shipping takes 5-7 working days while Standard shipping takes 10-15 working days.

We offer Doorstep delivery to all our esteemed customers

In less than 7 days

3 days after the product(s) has gotten to the buyer

The email address you provide will be used to send you an acknowledgement of your order and payment.

We provide a secure payment process for both vendors and customers. When a customer places an order, the payment is held securely. Once the order is successfully delivered and confirmed, the payment is released to the vendor, minus any applicable fees.

At Buyandcarry, our payment process is designed to provide you with a seamless and transparent experience. When a customer successfully places an order for your product and the product has been delivered to our order fulfillment office in good condition, we follow a structured payment process.

70/30 Payment Ratio: We operate on a 70/30 percent (%) payment ratio. This means that you will receive your payment in two parts.

70% Initial Payment: Within 48 hours of successful product delivery, including local delivery costs, you will receive an initial payment of 70% of the total product value. This payment is made to you as a partial payment and signifies the completion of the first phase of the payment process.

30% Final Payment: The remaining balance of 30% will be issued to you within 72 hours after the customer has received the order and confirmed that it meets their expectations. This final payment is contingent on the customer's satisfaction with the product.

Our payment process ensures that you receive a substantial portion of your earnings quickly and the remaining balance once the customer has verified the quality of the product. We are committed to offering a fair and secure payment experience to both our vendors and customers.

Account creation and account expiration are both free at BuyandCarry. There are no charges associated with creating an account or any fees for account expiration. We aim to provide a hassle-free and cost-effective experience for our users.

Vendors are responsible for setting and handling local shipping fees for the delivery of their products to our office.

Yes, there may be additional fees for promotional opportunities such as featured product placements, email marketing, and social media promotion. You can learn more about these opportunities by contacting our dedicated vendor's help desk through a call or WhatsApp at +2340 9026 780 428 or by emailing us at vendorsupport@buyandcarry.com.

Buyandcarry is an online platform that connects customers with a wide range of African products, including food, fashion, and other made-in-Africa items.

To shop on Buyandcarry, you can browse our website, select the products you want, add them to your cart, and proceed to checkout for a secure and convenient shopping experience.

Yes, Buyandcarry serves both diaspora Africans and customers worldwide who are interested in African food, fashion, and innovation.

You can contact our friendly and dedicated customer service team through a call or WhatsApp at +2340 7068 492 608 or by emailing us at hello@buyandcarry.com.

Buyandcarry is an online marketplace connecting customers with authentic African products. To become a vendor, you can sign up on our platform as a vendor. Visit https://vendor.buyandcarry.com/office/register.php to get started.

To set up your vendor account and list products, follow these steps:

• Sign up as a seller on Buyandcarry.

• Complete your vendor profile.

• Use our vendor dashboard to list your products, set prices, and add descriptions.

You can sell a wide range of products, including African cuisine, fashion, and other 'made in Africa' items. We aim to offer a diverse assortment of products, so you're encouraged to list items that fall within these categories.

No, there are no fees associated with selling on Buyandcarry.

We have a dedicated support team to assist vendors. You can reach out to us for any questions or issues. Additionally, we offer resources and guides to help you succeed as a vendor. You can contact our friendly and dedicated vendor help desk through a call or WhatsApp at +2340 9026 780 428 or by emailing us at vendorsupport@buyandcarry.com.

Follow these easy steps to shop

1. Create an account on https://buyandcarry.com/register.php

2. Go through our product list and add the desired products and corresponding quantities to your shopping cart.

3. Fill in your delivery details.

4. Make a payment and check out!

We are poised to serve everyone around the world seeking to explore African food, fashion, and innovation. We deliver all over the world.

Kindly contact us at +234706 849 2608. You can obtain whatever we can procure!

We can, yes. We have expertise in making deliveries on behalf of both domestic and foreign clients, and many clients put their trust in us to make deliveries to the recipients of their choice. For instance, a client in Lagos can ask us to make deliveries to a person in the diaspora.

On the checkout page, input your recipient's details, including name, address, and phone number, in the shipping address section.

The quickest way to shop is online. In less than 15 minutes, you can look at what we have and make your purchase. However, you can contact us via WhatsApp at +234706 849 2608 if you prefer not to use our website.

There are several compelling reasons to shop with BuyandCarry:

1. Authentic Products: We offer a wide range of authentic African products, including cuisine, fashion, and other made-in-Africa items, sourced directly from local vendors. This ensures that you receive genuine and high-quality products.

2. Competitive Prices: We are committed to providing unbeatable wholesale prices, making it more affordable for you to explore and purchase African products.

3. Convenience: Our online shopping platform offers a convenient and user-friendly experience. You can easily browse and purchase products from the comfort of your home or office.

4. Global Accessibility: Buyandcarry serves both diaspora Africans and customers worldwide, bringing African culture and products to a global audience.

5. Supporting Small Businesses: We facilitate the growth of small businesses by connecting them with customers around the world and helping local vendors expand their reach and opportunities.

6. Secure and Reliable: Your shopping experience with us is safe and reliable. We prioritize secure payments, express delivery options, and dedicated customer service.

7. Variety: We provide an unbeatable collection of African bestsellers all in one place, making it easy for you to find the products you desire.

8. Customer Support: Our friendly and dedicated customer support team is available to assist you with any questions or concerns.

9. Delivery Options: We offer flexible delivery options, including express delivery for eligible orders, to meet your specific needs.

10. Quality Guarantee: We are committed to delivering the best of Africa with a focus on quality, freshness, and the best price guarantee.

Shopping with BuyandCarry not only allows you to explore African culture but also supports local businesses and artisans. We are dedicated to enhancing your shopping experience and making it a pleasant and rewarding one.

To view your order history, simply log into your customer account. You will be presented with the option to view your order history.

We offer both bulk and retail services. Have a specific need? Reach us by phone or WhatsApp at +234706 849 2608

The delivery time for your items can vary based on several factors, including the shipping method you choose, your location, and the vendor's processing time. Here are some general estimates:

Standard Shipping: If you select standard shipping, it typically takes between 2 and 7 business days for domestic deliveries, depending on your location. International deliveries can take longer, often ranging from 7 to 21 business days.

Express Shipping: Express shipping is a faster option, and you can expect to receive your items within 1 to 3 business days for domestic deliveries. International express shipping can take around 3 to 7 business days.

Vendor Processing Time: Keep in mind that vendors may require time to process and prepare your order before it is shipped. This processing time can vary between vendors but is often 1 to 3 business days.

Please note that these are general estimates, and actual delivery times may vary. To get a more accurate estimate for your specific order, consider reviewing the estimated delivery date provided during the checkout process. This date will be based on your shipping address, the selected shipping method, and the vendor's processing time. If you have concerns about the delivery time, you can reach out to our vendor support team for more detailed information regarding your specific order. 

Yes, we offer international shipping to bring a taste of Africa to customers worldwide.

Yes, we provide order tracking, allowing you to monitor the status and estimated delivery time of your purchase.

There's a minimum requirement that varies depending on the product you're ordering.

1. Log in to your BuyandCarry account.

2. Navigate to the "Account Settings" or "Profile" section.

3. Locate the "Address" → "Billing Address" option.

4. Update your address with the new information and save the changes.

If you need further assistance, please contact our customer support at +2347068492608 during our business hours (9 AM–5 PM WAT) or reach out on WhatsApp.

Our shipping rates vary depending on the destination, size, and weight of your order. To get accurate shipping rates for your purchase, simply add the items to your cart and proceed to checkout. During the checkout process, you will be presented with the shipping options and their associated costs. We offer competitive rates and strive to provide the best value for your delivery needs.

Yes, we offer delivery to both residential and office addresses. During the checkout process, you can specify your preferred delivery address, whether it's your home or office. Please provide accurate and complete address details to ensure a smooth and successful delivery. If you have specific delivery instructions, you can include them during the checkout process or contact our customer support for assistance.

1. Login: Login to your Buyandcarry vendor account on our website.

2. Dashboard: Navigate to your vendor dashboard or a similar section where order and shipment information is available.

3. Find Your Order: Locate the order that you want to track. It should display order details, including tracking information.

4. Tracking Number: Click on the tracking number provided for the specific order. This will typically link to the carrier's tracking page.

5. Carrier's Website: You will be redirected to the carrier's website, where you can enter the tracking number to get real-time updates on the status and location of your shipment.

We offer international shipping to all countries.

To determine your shipping cost, follow these steps:

1. Add the items you want to purchase to your cart.

2. Proceed to the checkout page.

3. Enter your shipping address details, including the destination country.

4. The shipping options and their associated costs will be calculated and displayed for your review.

5. Choose the shipping option that best suits your needs and complete the checkout process.

The shipping cost is determined based on the destination and size

 and weight

Buyandcarry takes care of the clearing of your goods. You don't need to worry about the customs clearance process; we handle it on your behalf.

You can drop off your products at our office during our regular business hours, which are from 9 a.m. to 5 p.m. West African Time (WAT), Monday through Saturday. Please ensure that your products are properly packaged and labelled.

We currently offer shipping services exclusively for registered vendors on our website. To utilize our shipping services, please sign up as a vendor at https://buyandcarry.com/becomeavendor.php Once you're registered and your products are listed on our platform, you can take advantage of our shipping and delivery options to reach your customers.

We require all items to be vacuum-sealed before they can be shipped.

To create a seller account on our website, simply click on the "Start selling" button at the top of the page. Fill out the registration form and submit your application. Click the link in the confirmation email to activate your account. Once we have reviewed and approved your application, you will receive an email with further instructions.

To list your products on our website, log in to your seller account and click on the "Add Product" button. Fill out the product details, including images, descriptions, prices, and shipping information. Once you have completed all the required fields, click on "Submit" to list your product.

Buyandcarry does not charge listing fees and there is no fixed listing period. Your product can be listed permanently for as long as you are able to fulfill the orders.

You can manage your orders by logging in to your seller account and navigating to the "Orders" section. Here, you will be able to view pending and delivered orders

We aim to receive all orders from sellers within 48 hours after the order has been placed. Once you receive an order notification, please make sure you immediately ship to our Lagos office at 21, Ajanaku Street, Awuse Estate, Opebi, Ikeja If you reside outside Lagos, please call 07068492608 to let our vendor support team know your shipping method and where available, the tracking details.

If a customer starts a dispute or requests a return or refund, you should first communicate with them to resolve the issue. If you cannot reach an agreement with the buyer and a return or refund is necessary, Buyandcarry will step in to process the return/refund.

You can withdraw your funds by logging in to your seller account and navigating to the "Withdrawal" section. Here, you will be able to enter the amount to be withdrawn. You will receive payments for your sales directly to your designated bank account.

As a seller, it is important to provide excellent customer service. You can enhance customer satisfaction by delivering customers’ orders to our designated location as quickly as possible. You can also quality customer support by responding promptly and professionally to customer messages and disputes.

You can track your sales and performance by logging in to your seller account and navigating to the "Dashboard" section. Here, you will be able to view your sales, total products listed, order history, and other important metrics to help you optimize your sales strategy.

Navigate to your Dashboard. There, you will find my shop link above the store analytics. From there, you can copy and share on any channel of choice.

Joining and starting a shop on Buyandcarry is free. There are three basic selling fees: a listing fee, a transaction fee, and a payment processing fee. It costs USD 0.20 to publish a listing to the marketplace. A listing lasts for four months or until the item is sold. Once an item sells, there is a 3.5% transaction fee on the sale price (not including shipping costs). If you accept payments with PayPal, there is also a payment processing fee based on their fee structure. Listing fees are billed for $0.20 USD, so if your bank's currency is not USD, the amount may differ based on changes in the exchange rate.

It's easy to set up a shop on Buyandcarry. Create an Buyandcarry account (if you don't already have one), set your shop location and currency, choose a shop name, create a listing, set a payment method (how you want to be paid), and finally set a billing method (how you want to pay your Buyandcarryfees).